Shipping policy

Shipping Policy:

At Covenant Clothing, we strive to provide you with a seamless shopping experience, including efficient and reliable shipping. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders.

  1. Processing Time:

    • Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods:

    • We offer standard shipping for all orders, with estimated delivery times varying based on your location and chosen shipping method.
    • Expedited shipping options may be available for an additional fee. Please contact us at covenantclothing@outlook.com if you require expedited shipping.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order and your shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
    • We may offer free shipping promotions from time to time. Check our website or subscribe to our newsletter to stay updated on our latest offers.

  4. Delivery Times:

    • Standard shipping delivery times vary depending on your location. Estimated delivery times are provided at checkout for your reference.
    • Please note that delivery times may be affected by external factors such as weather conditions, customs processing, or carrier delays. We cannot guarantee delivery within the estimated timeframe.

  5. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online.
    • If you have any questions or concerns about the status of your order, please contact us at covenantclothing@outlook.com, and we will be happy to assist you.

  6. International Shipping:

    • Please contact us via our email covenantclothing@outlook.com for more information on international shipping.

  7. Shipping Restrictions:

    • We reserve the right to refuse or cancel any orders that violate our shipping policy or terms of service.
    • We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.

If you have any questions or concerns about our Shipping Policy, please contact us at covenantclothing@outlook.com. We are committed to providing you with timely and reliable shipping services to ensure your satisfaction with every purchase.

Last Updated: 18/03/24